Article by Ken O’Quinn in Insights magazine
Using please and thank you in a persuasive message can make you more likable, but it takes more than that to over resistance to persuasion.
Being a Persuasive Communicator
Being a Persuasive Communicator.
By Ken O’Quinn
Focus on Them
Perfect Phrases for Business Letters (McGraw-Hill)
TD at Work — Business Writing for Managers
As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.
Perfect Phrases for Business Letters (McGraw-Hill)
Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.
TD at Work — Business Writing for Managers
The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.
Current Blog Post
Passive Voice is Not Always Wrong
The passive voice remains an easy target of business writing critics, but sometimes it is preferable to an active sentence. …