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Why We Remember More When We Handwrite

A psychologist says that we remember more when we handwrite because the brain has time to absorb the meaning. People are increasingly using laptops to take notes in meetings and classes, because it's faster and because everyone is accustomed to typing. Some studies in...

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Using Flattery to Persuade

If you want someone to comply with your request, try using flattery to persuade. Flattery, compliments and exaggerated tributes, are among numerous ingratiation tactics that people use to induce someone to perform a particular behavior. Flattery brightens a person's...

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By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.


Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.


TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

Ken O’Quinn is the best writing coach I have ever worked with.
Karen BartuchGlobal Operations LeaderPricewaterhouseCoopers

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