Using a Semicolon with “However”

People commonly use commas around however in midsentence, but a semicolon is almost always necessary, before it or after it. Punctuation marks are navigational marks that signal to the reader how to grasp your meaning, and a case in point involves however. Whether the...

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To Engage Readers, Establish a Clear Path

Engaging readers in your article or email means providing a clear sense of direction at the beginning. In addition to being interesting, the opening sentences of an article, blog post, or even email need to be honest. Whatever you set the reader up for, you need to...

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Asking Multiple Questions in an Email

If you ask someone multiple questions in an email and she only answers one of them, there probably is a reason why. It is because you didn't do enough to ensure that the message contained more than one question. As writers, we all need to remember that when a reader...

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By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.

Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.

TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

I learned more about writing in your six-hour session than I learned in four years at Northwestern. Your seminar has given me a renewed interest in good writing and confidence I can improve.
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