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The Only Five Ways to Organize Your Writing

The Only Five Ways to Organize Your Writing

You might be scratching your head as you try to arrange your topics before starting to write, but you only have five ways to organize information. Many business communications professionals don't invest much time, if any, in organizing. They assume that as long as all...

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Should You Capitalize Job Titles?

Should You Capitalize Job Titles?

Excessive capitalization is widespread in business, and one place is in job titles. A person's title warrants capitalization because it is a special professional designation, but the widely accepted business writing style calls for capitalizing it only when it appears...

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The First Draft is Just That: a Draft

The First Draft is Just That: a Draft

Instead of straining to write the first version of a communication, just relax and write; that's what a draft is for. If you ever moved into a house or an apartment, you know that your initial concern is simply getting the boxes and furniture into the new home; you...

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By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.


Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.


TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
Jerry PetrieRaytheon

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