A simple “thank-you” can go a long way. It is more than a polite gesture; it makes the other person feel more valued and competent. We tend to think of gratitude as an emotion that affects the receiver: The person’s face lights up because you were...
People eager to have their request approved often make the mistake of asking for too much at the start. Asking for less initially often leads to a better result. Let’s say you want management to approve a costly new training program. Rather than ask for the full...
Asking a reader two or three questions in an email and getting only one answer is frustrating, but there is a reason it happens. You need to alert the reader early to the fact that you have more than one question. Give the reader a clear path. Not all messages...
Many people have heard the advice “write the way you talk” so as to sound conversational in a written message, but an important clarification is missing from that advice. Conversational speech is terribly inefficient, so be sure to edit carefully to make...
To persuade someone to comply with your request, use specific details, not vague statistics. Vivid description enables people to “see.” Your point is more compelling when you present the audience with information that has imagery, because people can...
Feedback conversations are often stressful but don’t need to be. They can be instructive and motivational when managers come prepared. Supervisors often are filled with anxiety leading up to a feedback session, because they are uncertain about what to say, they...
A simple “thank-you” can go a long way. It is more than a polite gesture; it makes the other person …
Praise from Clients
You are such an interesting, knowledgeable, and entertaining speaker. Feedback was uniformly enthusiastic.
Beth CookPresidentRichmond chapter of the National Investor Relations Institute
What a teacher you are. In your brief session, you taught me four valuable things.
Chet Burgerone of the pioneers of PR in America
Thanks for a great session. You are a sincerely great writing teacher.
Allyson StinchfieldAtomic PR
The feedback from the 40+ communicators who participated in the workshops was overwhelmingly positive. He is passionate about good writing, and it is contagious when he presents. We’re already planning to have him back.
I am pleased to announce we will be modifying our press release format. The new format is in line with the recommendations of Ken O’Quinn, who has conducted the writing workshops for worldwide PR. While they may seem subtle, the changes are powerful when it comes to conveying a strong, clear message.
Kristin HollinsVice President of CommunicationsOracle
Ken O’Quinn is the best writing coach I have ever worked with.
Ken’s writing workshops received the highest evaluations of any training we’ve done in my five years here.
Kristi WilkinsSenior Director of Marketing CommunicationsPacific Gas & Electric
Ken gave one of the best courses I’ve ever taken. He teaches staff how to write properly, clearly and concisely, from e-mails to major planning documents.
Debby ArnoldManagerVisa International
After working with Ken, I became a confident, creative writer and went on to have an award-winning consulting business. I would not be having this success were it not for the skills I learned from Ken.
Angelique RewersBon Mot Communications
I learned more helpful tips than in any other writing course in the past 40 years. As an engineer, knowing the “why” is important.