Few CEOs ever inspired the loyalty of employees the way Herb Kelleher did at Southwest Airlines. He dressed in costumes at company parties, danced with employees, sold tickets at the airline counter, and handed out peanuts on board the plane. People revered him...
News Writing and Reporting: The Complete Guide for Today’s Journalist, by Christopher Scanlan. Why Business People Speak Like Idiots: A Bullfighter’s Guide, by B. Fugere & C. Hardaway. Filled with wisdom about clarity and the importance of avoiding...
A psychologist says that we remember more when we handwrite because the brain has time to absorb the meaning. Business professionals and students are increasingly using laptops to take notes in meetings and classes, because it’s faster and because everyone is...
Using text messaging as a communication tool in hiring might be practical, but remember that writing leaves an impression. A recent story in the Wall Street Journal said some companies are turning to texting to communicate with prospects, because it is more convenient...
Being a good communicator is not just about speaking and writing; you also need to be an attentive listener. We assume we must have the ability to listen. After all, we have been listening to people since we were born, or at least, we think so. It’s more likely that...
Writers often ask three questions in an email and then wonder why the reply contains an answer to only one. …
Praise from Clients
Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
You are such an interesting, knowledgeable, and entertaining speaker. Feedback was uniformly enthusiastic.
Beth CookPresidentRichmond chapter of the National Investor Relations Institute
The feedback from the 40+ communicators who participated in the workshops was overwhelmingly positive. He is passionate about good writing, and it is contagious when he presents. We’re already planning to have him back.
Ken gave one of the best courses I’ve ever taken. He teaches staff how to write properly, clearly and concisely, from e-mails to major planning documents.
Debby ArnoldManagerVisa International
Ken’s writing workshops received the highest evaluations of any training we’ve done in my five years here.
Kristi WilkinsSenior Director of Marketing CommunicationsPacific Gas & Electric
That was a great presentation. We’re getting rave reviews. It was new information, thoughtfully presented and highly interactive. We loved it! Let’s discuss having you come back.
Laura HamburgPresidentStamford IABC chapter
Thanks for a great session. You are a sincerely great writing teacher.
Allyson StinchfieldAtomic PR
I am pleased to announce we will be modifying our press release format. The new format is in line with the recommendations of Ken O’Quinn, who has conducted the writing workshops for worldwide PR. While they may seem subtle, the changes are powerful when it comes to conveying a strong, clear message.
Kristin HollinsVice President of CommunicationsOracle
I learned more helpful tips than in any other writing course in the past 40 years. As an engineer, knowing the “why” is important.
David EiermanMotorola Solutions
I learned more about writing in your six-hour session than I learned in four years at Northwestern. Your seminar has given me a renewed interest in good writing and confidence I can improve.