To persuade someone to comply with your request, use specific details, not vague statistics. Vivid description enables people to “see.” Your point is more compelling when you present the audience with information that has imagery, because people can...
Feedback conversations are often stressful but don’t need to be. They can be instructive and motivational when managers come prepared. Supervisors often are filled with anxiety leading up to a feedback session, because they are uncertain about what to say, they...
Interviewing skills are not the domain only of reporters, police officers, or job recruiters. The ability to ask good questions is important for all business professionals, because the quality of the answers will depend on the questions. We ask questions every day...
People often dread having a conversation with a colleague or friend they don’t like or have disagreements with, but there is a professional way to navigate the delicate path. Conversations are part of managing, because supervisors are responsible for — and...
Few CEOs ever inspired the loyalty of employees the way Herb Kelleher did at Southwest Airlines. He dressed in costumes at company parties, danced with employees, sold tickets at the airline counter, and handed out peanuts on board the plane. People revered him...
Managers and executives who want to motivate employees try various tactics: contests, free food, bonuses, and rousing speeches from a stage. But research shows that improving job performance can be as simple as explaining to them that their work has a meaningful...
Historically, humans have developed the brain capacity for "deep reading," that is, processing information, relating it to our existing knowledge, …
Praise from Clients
Thanks for a great session. You are a sincerely great writing teacher.
Allyson StinchfieldAtomic PR
The feedback from the 40+ communicators who participated in the workshops was overwhelmingly positive. He is passionate about good writing, and it is contagious when he presents. We’re already planning to have him back.
I learned more about writing in your six-hour session than I learned in four years at Northwestern. Your seminar has given me a renewed interest in good writing and confidence I can improve.
Liz KoreyCushman Amberg Public Relations
My team had some great feedback on the time they spent with you. They really learned a lot and you received rave reviews.
Susan LintonsmithVice President of CommunicationsRed Robin Gourmet Burgers
That was a great presentation. We’re getting rave reviews. It was new information, thoughtfully presented and highly interactive. We loved it! Let’s discuss having you come back.
Laura HamburgPresidentStamford IABC chapter
Ken gave one of the best courses I’ve ever taken. He teaches staff how to write properly, clearly and concisely, from e-mails to major planning documents.
Debby ArnoldManagerVisa International
What a teacher you are. In your brief session, you taught me four valuable things.
Chet Burgerone of the pioneers of PR in America
Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
I learned more helpful tips than in any other writing course in the past 40 years. As an engineer, knowing the “why” is important.
David EiermanMotorola Solutions
I am pleased to announce we will be modifying our press release format. The new format is in line with the recommendations of Ken O’Quinn, who has conducted the writing workshops for worldwide PR. While they may seem subtle, the changes are powerful when it comes to conveying a strong, clear message.
Kristin HollinsVice President of CommunicationsOracle