Whether you are crafting a story, a blog post, or a substantive email, focusing your writing gives you a sense of where you are going. Many messages and articles have you scratching your head as you move into the third paragraph wondering, why is she writing? what is...
Using a tactful tone helps you maintain a good relationship with your reader, which should always be a goal of communication. Most messages have a dual purpose: to convey information and to retain goodwill with the reader or listener. When you can craft the message in...
To build credibility as a leader, use preparation and communication skill to present yourself well in meetings. Your preparation, your ideas, and your responses to questions and comments during the discussion are among the qualities that can set you apart,...
Persuading employees to improve performance can be as easy as showing them how their jobs benefit others. Psychologists have often said that a manager can improve job performance by changing a person’s perception of how the job benefits others. Scholars assume...
Description, facts, and statistics might be interesting, but they don’t tell a story. Essential elements are missing. Few words are as pervasive in the business world as storytelling. Stories can captivate an audience, inspire employees, and build a leader’s...
Avoid the widespread tendency to capitalize nouns arbitrarily. Not everything deserves special treatment. People routinely uppercase names of committees, projects, titles, departments and assorted other things, usually for one of these three reasons. They copy what...
If you want to persuade someone to do you a favor, you’re more likely to succeed if you present it …
Praise from Clients
I learned more helpful tips than in any other writing course in the past 40 years. As an engineer, knowing the “why” is important.
David EiermanMotorola Solutions
Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
My team had some great feedback on the time they spent with you. They really learned a lot and you received rave reviews.
Susan LintonsmithVice President of CommunicationsRed Robin Gourmet Burgers
You are such an interesting, knowledgeable, and entertaining speaker. Feedback was uniformly enthusiastic.
Beth CookPresidentRichmond chapter of the National Investor Relations Institute
Ken gave one of the best courses I’ve ever taken. He teaches staff how to write properly, clearly and concisely, from e-mails to major planning documents.
Debby ArnoldManagerVisa International
Ken’s writing workshops received the highest evaluations of any training we’ve done in my five years here.
Kristi WilkinsSenior Director of Marketing CommunicationsPacific Gas & Electric
Thanks for a great session. You are a sincerely great writing teacher.
Allyson StinchfieldAtomic PR
After working with Ken, I became a confident, creative writer and went on to have an award-winning consulting business. I would not be having this success were it not for the skills I learned from Ken.
Angelique RewersBon Mot Communications
What a teacher you are. In your brief session, you taught me four valuable things.
Chet Burgerone of the pioneers of PR in America
I learned more about writing in your six-hour session than I learned in four years at Northwestern. Your seminar has given me a renewed interest in good writing and confidence I can improve.