Archive: Effective Writing
Use a Dash for Emphasis, a Hyphen for Clarity
When do you use a dash? And why not a hyphen? The two marks serve different purposes, leaving many people puzzled. The traditional dash is what some people refer to as the em dash. It is thicker and longer than the hyphen, often called the en dash. The dash separates...
Use Vivid Language to Persuade People to Accept Your Idea
To persuade someone to comply with your request, use specific details, not vague statistics. Vivid description enables people to “see.” Your point is more compelling when you present the audience with information that has imagery, because people can...
Gathering Quality Information Requires Good Questions
Interviewing skills are not the domain only of reporters, police officers, or job recruiters. The ability to ask good questions is important for all business professionals, because the quality of the answers will depend on the questions. We ask questions every day...Reference Resources For All Writers
Little, Brown Handbook, a simplified, comprehensive book on all aspects of writing. The Grammar Bible: Everything You Always Wanted to Know About Grammar but Didn’t Know Whom to Ask, by Michael Strumpf. The Write Way: The S/P.E.L.L. Guide to Real-LIfe Writing,...Recommended Resources For Business Writers
An essential way to become a stronger writer is to be conscientious when you write, to think about principles and techniques of good writing that apply to the type of communication you are composing. That knowledge comes in part from good resources: books, articles,...By Ken O’Quinn
Focus on Them
Perfect Phrases for Business Letters (McGraw-Hill)
TD at Work — Business Writing for Managers
As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.
Perfect Phrases for Business Letters (McGraw-Hill)
Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.
TD at Work — Business Writing for Managers
The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.
Current Blog Post
Accomplishments or Potential to Achieve: Which is More Persuasive?
If you want to persuade your superior to promote you over someone else, you could emphasize what you have accomplished, …