Archive: Uncategorized
Being Persuasive: Asking for Less can Lead to More
People eager to have their request approved often make the mistake of asking for too much at the start. Asking for less initially often leads to a better result. Let’s say you want management to approve a costly new training program. Rather than ask for the full...
Choosing a Point of View: Be Consistent
People often begin reading a message and suddenly pause, uncertain who is speaking. Is this written from the writer’s perspective, or someone else’s, perhaps the company’s? The issue is point of view, a literary term that applies to any type of...
Does a meaningful job matter?
Managers and executives who want to motivate employees try various tactics: contests, free food, bonuses, and rousing speeches from a stage. But research shows that improving job performance can be as simple as explaining to them that their work has a meaningful...By Ken O’Quinn
Focus on Them
Perfect Phrases for Business Letters (McGraw-Hill)
TD at Work — Business Writing for Managers
As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.
Perfect Phrases for Business Letters (McGraw-Hill)
Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.
TD at Work — Business Writing for Managers
The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.
Current Blog Post
A Simple Thank You can Motivate Others
A simple “thank-you” can go a long way. It is more than a polite gesture; it makes the other person …