Know When to Capitalize

Excessive capitalization is widespread in business, particularly in job titles. Know when it’s appropriate to capitalize. People frequently...

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Commas are No Small Matter

Many people think that whether to put a comma before “and” in a series is a trivial issue, but two judges disagreed. For decades, people have...

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Use a Dash for Emphasis, a Hyphen for Clarity

People often confuse dashes and hyphens. Dashes are used for three reasons, most commonly to mark off information that you want to stress. Hyphens commonly join two or three words that are used together to form one adjective, modifying an adjoining word.

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By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.

Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.

TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
Jerry PetrieRaytheon

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