Accomplishments or Potential to Achieve: Which is More Persuasive?
If you want to persuade your superior to promote you over someone else, you could emphasize what you have accomplished, or perhaps something else might be more convincing. It’s seems intuitive: By highlighting achievements, you assume you will reduce an...
Being Persuasive: Asking for Less can Lead to More
People eager to have their request approved often make the mistake of asking for too much at the start. Asking for less initially often leads to a better result. Let’s say you want management to approve a costly new training program. Rather than ask for the full...
What Managers and Executives can Learn from Herb Kelleher
Few CEOs ever inspired the loyalty of employees the way Herb Kelleher did at Southwest Airlines. He dressed in costumes at company parties, danced with employees, sold tickets at the airline counter, and handed out peanuts on board the plane. People revered him...Influencing Your Audience: Crafting Messages that Motivate Pre-Recorded Webinar
Influencing Your Audience: Crafting Messages that Motivate Pre-Recorded Webinar The ability to influence others is a highly sought-after skill in business, because success depends on your ability to build consensus and move people toward your point of view. Having...By Ken O’Quinn
Focus on Them
Perfect Phrases for Business Letters (McGraw-Hill)
TD at Work — Business Writing for Managers
As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.
Perfect Phrases for Business Letters (McGraw-Hill)
Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.
TD at Work — Business Writing for Managers
The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.
Current Blog Post
Add Punch to Your Writing with Sentence Variety, Rhythm, and Emphasis
Jobs become boring when the daily routine is repetitive, and so does writing when you read short, choppy sentences with …