Handling Difficult Conversations

We are a talkative culture. We like to make small talk, tell humorous stories, exchange ideas, and share gossip, but when it comes to difficult conversations, we hesitate. We squirm. These conversations are stressful, whether the issue is job performance, unacceptable...
Tips to Write Quotes that Come Alive

Tips to Write Quotes that Come Alive

Public relations and communications professionals routinely create quotes for news releases, but that doesn’t mean the quotes need to be dull. Quotes are meant to deepen a reader’s understanding of an article, a release, or a story by providing facts, insight, a...