Archive: efficiency

Writing on Mobile Devices: Where is the Efficiency?

We like to think that when we write in snippets, we are faster and perhaps even more concise than in a longer message, but how much time are we saving? Here is what frequently happens. Cindy sends Sam a short sentence, maybe two, in a text message about the agenda for...

You can be Conversational and Still be Direct

Having a conversational tone is important, as long as it doesn’t hinder efficiency. The reader needs to know quickly why you are writing. Too often, messages are chatty at the beginning, either because people want to convey a friendly tone or because they...