Archive: email writing

Grab Attention Quickly in Your Email

Grab Attention Quickly in Your Email

Opening most messages with a summary of the key points provides a valuable framework for the reader. When you open a proposal, whether it’s three pages or 30, the first thing you see is an executive summary, which orients the reader to what the proposal...
Tone it Down! Avoid a Biting Tone in Email

Tone it Down! Avoid a Biting Tone in Email

The tone of email continues to have destructive consequences in the workplace. Exercising restraint and using good judgment can bring long-term benefits.   Conveying disappointing or unpleasant news will always be necessary, and although such information often...