Feb 6, 2019 | Communication, Managing
People often dread having a conversation with a colleague or friend they don’t like or have disagreements with, but there is a professional way to navigate the delicate path. Conversations are part of managing, because supervisors are responsible for — and...
Jul 12, 2011 | Effective Writing
Speaking and listening skills are critical for managers, but solid writing skills also are important because so much managerial communication still ends up on paper. Proposals, project discussions, suggested ideas, and decisions will appear in writing at some point in...