Effective Business Writing

For managers, staff, administrative assistants, engineers, writing is an important part of your job, and you can’t avoid it. Whether you are writing an e-mail, a formal memo, a report, or a performance review, polished professional writing must be clear and engaging.

This one-day business writing essentials workshop will give you the tips, techniques, and insights you need to explain complex ideas, propose solutions to problems, manage projects, and motivate people. A second day can be added for one-on-one coaching sessions.

Here are a few highlights of what you will learn:

  • Think from the audience’s perspective. What questions will the reader have?
  • Organize your ideas so you know where you are going.
  • Package your message so that you position important details where readers will see them.
  • Craft an effective summary paragraph at the beginning to focus the reader’s attention.
  • Simplify your writing. Make complex information easy to grasp.
  • Tighten your writing by removing words that add nothing to your main idea.
  • Avoid mistakes in grammar and punctuation that make readers wince.

The ability to express your thoughts clearly and efficiently in writing is essential. Improve your business writing skills and master the grammar and punctuation rules that will make your communication more credible and effective.

Here are a few questions you will be able to answer:

  • How do I avoid taking forever to get started?
  • What are the most important elements of an e-mail message?
  • How can I make sure I use an appropriate tone?
  • How can I write with fewer words?
  • How do I turn geek-speak into a message people can understand?
  • Do you put a comma before and in a series?
  • When is it acceptable to use the passive voice?

To learn more or to get details on pricing and schedules, please complete our contact form or call 207-846-7600.

By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.


Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.


TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

Participating in your course was one of my best experiences in the past few years. It was such a pleasure to be in a room full of people whose goal was to strengthen their writing, and you did a fantastic job of leading the class.
Jerry PetrieRaytheon

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